Aspect began to deploy Microsoft Office Communications Server 2007 R2 to its global employee base on 17 February 2009. The following charts outline the progress to date of that global rollout and detail Aspect's usage statistics. These graphs will be updated periodically to reflect the continued rollout of the technology to the entire Aspect global organization.
- Number of Sessions
- Number of Minutes
- Number of IM Sessions
- Number of Conference Calls
- Number of Participant Minutes
This chart displays the number of calls that were managed by Aspect employees using Microsoft Office Communications Server 2007 R2. This shows usage for both incoming and outgoing calls.
This chart shows how many minutes of calls Aspect employees have conducted using Microsoft Office Communications Server 2007 R2. This includes OCS to OCS-based calls as well as incoming and outgoing calls to and from land-lines.
Aspect employees have been using Microsoft Office Communication Server 2007 R2 to manage both intra-company instant messaging sessions, as well as external IM sessions with federated companies.
Aspect employees are exclusively using Microsoft Office Communications Server 2007 R2 to manage all types of conferencing exchanges. The chart demonstrates that those sessions include application sharing, web conferencing, instant messaging conferencing, as well as audio/visual conferencing.
As Aspect deploys Microsoft Office Communications Server 2007 R2 across the globe, the number of minutes that Aspect employees are using OCS for conferencing continues to increase. Aspect is expecting to see a return of almost $1 million within the first year of deployment based on reduced conferencing costs.